Ottawa Residential Plumbing

Water where you want it.
Nowhere you don't.

Code-compliant plumbing for Ottawa homes — from a dripping faucet at 11 p.m. to a backwater valve that keeps spring melt out of your basement. Quoted in writing before the first fitting is cut.

Written fixed-price quote

After an on-site assessment — no guessing over the phone.

Permits handled end-to-end

Applied for and inspected where the Ontario Building Code requires.

Code-compliant workmanship

On potable water, drain, waste and vent systems.

Written warranty on completion

With job documentation, available on request.

Emergency or planning ahead — reach a plumber at (613) 324-9141.

Plumber working on residential pipework in an Ottawa home Plumbing is the only trade we practise
About Plumbing Certified

The one trade you notice most when it goes wrong

Plumbing is the one trade in your home you notice most when it goes wrong. A slow drain becomes a Saturday-night backup. A weeping valve behind drywall becomes a ceiling stain two floors down. A water heater that quits in January becomes a cold-shower emergency. Plumbing Certified exists to keep those small problems small — and to handle the big installs correctly the first time so you never think about them again.

We focus on residential plumbing across Ottawa and the surrounding communities: repairs, fixture and appliance hook-ups, water heater replacement, drain and sewer work, sump pumps, backwater valves, and the flood-prevention upgrades that Ottawa's climate and older housing stock quietly demand. Plumbing is the only trade we practise, and that focus is deliberate. Years of hands-on work across the region means we've seen how Ottawa homes actually behave — the 1950s bungalows in the older wards with cast-iron stacks and enclosed water services, the clay-soil lots east and south of the core that heave and hold water, the finished basements where a single check valve is all that stands between a family room and a sewer backup.

Everything below is written for homeowners, not for other plumbers. We explain what the work involves, what it typically costs based on published Ottawa-market pricing, what the City requires, and what questions to ask anyone you're considering hiring — including us. Our trust is built on what we do on every job, not on claims you'd have to take on faith.

Why Choose Us

Six reasons rooted in what we do — not what we claim

Every reason below is a process commitment you can hold us to on the job, not a credential you'd have to take on faith.

01

Plumbing is all we do

We don't split our attention across a dozen trades. Water supply, drainage, waste, venting, fixtures, and flood prevention are the whole of our work, which means the person diagnosing your problem has almost certainly solved it before — in a house a lot like yours.

02

Permits handled end-to-end

Under the Ontario Building Code, a plumbing permit is required for new fixtures, relocated fixtures, drainage changes, sewer work, and most water-heater and backwater-valve installations. Where a permit applies, we handle the City of Ottawa application, book the inspection, and see it through to a passed inspection — so the work is on record and done right.

03

Built for Ottawa's climate

Ottawa sees stretches below −20 °C and dozens of days below −10 °C each winter, and roughly two thousand homes in the city have water services shallow or exposed enough to freeze. We install, insulate, and route pipe with that reality in mind, and we winterize outdoor lines and vulnerable runs so a cold snap doesn't become a burst pipe.

04

Documented quality on every job

You get a written scope, a written fixed price, and — on completion — job documentation and a written warranty. Nothing about your job lives only in someone's memory. All project documentation is available on request.

05

Flood-prevention the City rewards

Ottawa's Residential Protective Plumbing Program (RPPP) rebates backwater valves, sump pumps, and foundation-drain disconnections. We install to the standard the program requires, apply for the rebate on your behalf, and handle the permit and inspection that qualification depends on.

06

Fixed price & written warranty

You approve a written, fixed-price quote before any work begins. Indicative ranges on this page help you budget; your actual price is the number on the quote you sign. That's the number we hold to.

Services We Offer

Residential plumbing, priced against the Ottawa market

Every range is indicative, based on published 2026 Ottawa-market pricing for residential plumbing. Ranges describe the local market — not a quote for your home. Your price is confirmed in writing after an on-site assessment. Permits, materials beyond standard scope, and unforeseen conditions are handled transparently and excluded from these ranges unless stated.

Plumber repairing a residential water pipe

Emergency & general repairs

Burst or frozen pipes, active leaks, running toilets, dripping faucets, low water pressure, failed shut-off valves. A service call gets a plumber on site to diagnose and, in most cases, fix the problem the same visit. We carry common parts so straightforward repairs don't become second appointments.

Indicative: service call / diagnostic $89–$149; most common repairs $150–$500
Basement drain and valve pipework

Drain cleaning & clog removal

Clogged sinks, tubs, and toilets; slow drains; recurring blockages. We clear the line, and where a drain keeps backing up we can camera-inspect to find the real cause rather than snaking the same clog every few months.

Indicative: drain cleaning $189–$425; camera inspection $325–$525; hydro-jetting $475–$850
Residential hot water heater tank installation

Water heater replacement

No hot water, a leaking tank, or an aging unit on borrowed time. We replace tank and tankless systems, size the unit to your household, bring venting and connections up to current code, and remove the old unit. Water-heater changes commonly require a plumbing permit in Ottawa; gas units add a TSSA-regulated component.

Indicative: tank $1,800–$3,200 installed; tankless $4,500–$7,500 installed
Basement stairs leading to a sump pump area

Sump pump installation

Ottawa's spring melt and clay-heavy soils put real load on sump systems. We install and replace pumps at the low point of your basement, and can add a battery backup so a power outage during a storm doesn't leave the pit unmanaged. Sump pump work may qualify for RPPP rebate support.

Indicative: replacement $850–$1,650 installed; battery backup adds $800–$1,400
Sewer lateral pipe exposed for a backwater valve install

Backwater valve installation

A backwater valve is the single most effective defence against a City-sewer backup flooding your basement — and Ottawa's RPPP rebate makes it far more affordable than the sticker price suggests. We handle the permit, the install, the inspection, and the rebate paperwork.

Indicative: standard $2,500–$3,800; finished basement $3,500–$5,000. RPPP rebates up to $2,500 (combined valve + sump up to $5,000).
Silver faucet on a clean sink

Fixture & appliance plumbing

Faucets, toilets, sinks, tubs and showers, dishwashers, fridge water lines, and laundry hook-ups — installed, replaced, or repaired. Relocating a fixture (a basement bathroom, a kitchen-island sink) changes supply, venting, and drainage and requires a plumbing permit under the OBC; we handle that where it applies.

Indicative: faucet install $189–$350; toilet install $325–$525; toilet repair $175–$350
Metal sewer and supply pipes

Sewer line repair & relining

Recurring backups, root intrusion, and cracked or bellied laterals — common in Ottawa's older, tree-lined neighbourhoods. Where the pipe is a candidate, trenchless relining restores the line without excavating your driveway, deck, or landscaping. We camera-inspect first so the recommendation matches the actual condition of the pipe.

Indicative: sewer repairs commonly $3,000–$12,000 depending on length and access
Plumber working on a pipe inside a cabinet

Frozen & burst pipe response

When a pipe freezes or bursts, speed limits the damage. We thaw frozen sections safely with proper equipment — never an open flame — check for cracks that freezing may have opened, and repair to code so the same run doesn't fail again next cold snap.

Indicative: response commonly $960–$1,500 depending on location, access, and replacement needs
Indicative Pricing

Ottawa-market ranges, in one place

Every figure is benchmarked to published 2026 Ottawa-market pricing for residential plumbing. These describe the market, not an offer — your price is the written quote you receive after an on-site assessment.

Flood protection · rebate-eligible

Backwater valve installation

$2,500 – $5,000 installed, before RPPP rebate

The single most effective defence against a City-sewer backup. Ottawa's RPPP rebate reaches up to $2,500 for the valve — or up to $5,000 total on a combined valve-and-sump project — so your net cost is often a fraction of the sticker. We include the permit, inspection, and rebate paperwork in your written quote.

Service call / diagnostic$89–$149
Faucet installation$189–$350
Toilet install / repair$175–$525
Drain cleaning$189–$425
Camera inspection$325–$525
Hydro-jetting (severe)$475–$850
Tank water heater (installed)$1,800–$3,200
Tankless (installed)$4,500–$7,500
Sump pump replacement$850–$1,650
Battery backup (add-on)$800–$1,400
Frozen / burst pipe response$960–$1,500
Sewer line repair$3,000–$12,000
What moves your price. Several factors shift a job within — or beyond — these ranges: the severity and accessibility of the problem (pipe buried behind tile or in a tight crawlspace takes more time than an exposed basement run); the grade of fixtures and valves specified; whether a permit and inspection apply; sewer-lateral depth and Ottawa's heavy clay soil on excavation work; and unforeseen conditions found once work is underway. Emergency and after-hours calls typically carry a premium over scheduled daytime work.

Disclosure — what indicative ranges exclude

  • Municipal permit fees, which are charged at cost.
  • Engineering, locates, or specialist sub-trades where a job requires them, at cost.
  • HST.
  • Unforeseen conditions — hidden damage, non-standard connections, code upgrades triggered by the work — quoted before we proceed.

Indicative pricing is not an offer to contract. Your price is the written, fixed-price quote provided after an on-site assessment, and no work proceeds until you approve it.

Common Problems We Solve

Six situations tied to how Ottawa homes actually behave

Each of these traces back to a real local condition — a regulation, the climate, or the housing stock.

Basement sewer backups

Ottawa's combined pressures — spring melt, intense summer storms, and aging sewer infrastructure in older wards — can push City sewage back toward your basement. A backwater valve is the standard defence, and exactly the upgrade the City's RPPP rebate is built to encourage. If your basement has ever backed up, this is the first conversation to have.

Frozen and burst pipes

With January lows regularly hitting −25 °C and around two thousand Ottawa homes on services vulnerable to freezing, frozen pipes are a genuine seasonal risk — especially in pre-1960s homes, newly finished basements, and additions where pipe runs were never properly insulated. We thaw safely and repair to code, then address the insulation or routing that let it happen.

Spring flooding & sump failure

When the snowpack melts and clay-soil lots hold water, sump pumps run hard. A pump that fails — or a pit with no backup during a storm outage — is how finished basements flood. Correct sizing, a reliable pump, and a battery backup turn a recurring worry into a non-event.

Root intrusion in older laterals

Ottawa's mature, tree-lined streets are beautiful and hard on sewer laterals. Roots find joints, blockages recur, and snaking becomes an annual ritual. A camera inspection shows what's actually happening, and hydro-jetting or trenchless relining can fix the cause instead of the symptom.

Aging fixtures & hidden leaks

Corroding shut-off valves, weeping supply lines, and worn fixtures waste water and set up the next emergency. Catching a slow leak behind a vanity before it reaches the subfloor is far cheaper than the repair that follows a burst. An annual check finds these early.

Water heaters at end of life

A tank that's rusting, noisy, or no longer keeping up is on borrowed time, and they rarely fail at a convenient moment. Planned replacement — sized correctly, vented to code, permitted where required — beats an emergency swap in the middle of a cold January weekend.

Homeowner Checklist

The standard we work to — and what to ask anyone

Good answers protect you regardless of who you hire. Ask these of us, too.

The standard we work to

  • An on-site assessment before any price is committed — no firm quotes sight-unseen over the phone.
  • A written, fixed-price quote you approve before work starts.
  • Permits pulled and inspections booked wherever the Ontario Building Code requires them.
  • Work performed to OBC standards on potable water, drain, waste, and vent systems.
  • Old units and debris removed; the work area left clean.
  • A written warranty and job documentation provided on completion, available on request.

Questions to ask any plumber before you sign

  • Will you pull the required permit and book the City inspection for this work? A reluctance to permit is a red flag.
  • Is the quote a fixed price after an on-site assessment, or an estimate that can move?
  • What exactly is excluded — permit fees, HST, disposal, potential code upgrades?
  • Do I get a written warranty and documentation on completion?
  • For flood-prevention work, will you handle the RPPP rebate application and the inspection it depends on?
  • Who is doing the work, and is it being done to Ontario Building Code standards?
How It Works

Six steps, each with a commitment we control

Response times, quote timelines, and inspection stages — set out plainly so you know what happens next.

1

Reach out

Call or submit the contact form and describe the problem. We'll tell you whether it's an emergency to handle now or a job to schedule, and confirm a visit window — we aim to respond to new requests the same business day.

2

On-site assessment

A plumber inspects the actual conditions — access, existing connections, code implications — because that's the only honest basis for a firm price. Assessments are no cost, no obligation.

3

Written fixed-price quote

You receive a written scope and a fixed price, typically within one to two business days for standard work, with exclusions stated plainly. Nothing proceeds until you approve it.

4

Permits & scheduling

Where a permit applies, we handle the City of Ottawa application and book the inspection, then schedule the work at a time that suits you.

5

The work, done to code

We complete the job to Ontario Building Code standards, protect your space, carry common parts to avoid return trips, and clean up when we're done.

6

Inspection, docs & warranty

We see any required inspection through to a pass, hand over job documentation and a written warranty, and — on flood-prevention work — submit your RPPP rebate paperwork.

Service Areas

Serving Ottawa and the surrounding communities

We cover homeowners across Ottawa and the surrounding Ontario communities. If you're just outside these areas, call and ask — we'll tell you honestly whether we can help.

Centretown The Glebe Old Ottawa South Old Ottawa East Sandy Hill Lowertown Westboro Hintonburg Wellington Village Kitchissippi Alta Vista Riverside South Barrhaven Nepean Bells Corners Kanata Stittsville Orléans Blackburn Hamlet Vanier Rockcliffe Park Manotick Greely Osgoode Metcalfe Cumberland Navan Carp Dunrobin Richmond Munster Findlay Creek Gloucester Rideau Ottawa South

Serving Ottawa and Ontario communities only — no cross-border areas.

Ottawa Local Area Guide

The codes, fees, and conditions behind the work

Real regulations and figures every Ottawa homeowner should know before starting plumbing work.

Permits

Plumbing permits under the OBC

In Ottawa, the Ontario Building Code requires a plumbing permit for adding a new fixture (toilet, sink, shower, tub, laundry tub), relocating an existing fixture, adding plumbing to a new room such as a basement bathroom, drainage-system changes, and sewer work. Like-for-like water-heater replacement in the same location may or may not require a permit depending on the specifics — which is why we confirm before we start. Applications run through the City's Building, Planning and Land Development online portal via My ServiceOttawa.

Up to $5,000 RPPP Rebate

The flood-prevention rebate

The City of Ottawa's Residential Protective Plumbing Program (RPPP) is among the more generous flood-prevention rebate programs in Canada. It offers up to $2,500 toward a backwater valve, up to $1,500 toward a sump pump, and up to $5,000 total for a combined valve-and-sump project, with additional support toward foundation-drain disconnection. To qualify, your home must connect to the City sewer, the work must be permitted and pass City inspection, and you must apply within 12 months of completion. We build every eligible job to that standard and handle the permit and inspection it depends on.

~1.5 m Frost Line

Frost depth & freezing risk

In the Ottawa–Gatineau region, the frost line runs deep — commonly cited around 1.5 metres (about 5 feet), notably deeper than the roughly 1.2 metre standard in the GTA. That depth matters for any buried water or sewer work, and it's why the City monitors frost depth against Environment Canada data at the Ottawa airport and issues run-water advisories to vulnerable properties. Roughly two thousand Ottawa homes sit on services shallow or exposed enough to freeze in a hard winter.

Soil

Clay soils & spring melt

Heavy clay is common across much of Ottawa. Clay holds water tightly and drains slowly, which raises the stakes for basement flood protection and makes excavation for sewer and backwater-valve work slower and more labour-intensive than in sandy or gravelly ground. It's a real cost driver on below-slab work, and one we'll flag honestly in any quote that involves digging.

Housing Stock

Older homes & mature streets

Ottawa's established neighbourhoods — many with pre-1960s homes — bring cast-iron stacks, enclosed and under-insulated water services, and tree-lined streets whose roots find their way into aging sewer laterals. These are the homes where frozen-pipe risk, recurring backups, and root intrusion cluster, and where a camera inspection often pays for itself by showing what's really going on underground.

Winterizing

Winterizing for the cold

With dozens of days below −10 °C each winter and stretches below −20 °C, Ottawa plumbing has to be built and maintained for cold. That means insulating exposed runs in basements, crawlspaces, and against exterior walls; disconnecting garden hoses in the fall so frost-free sillcocks can actually drain; sealing air leaks near pipe runs; and keeping heat on in every space that carries water. Small, cheap steps that prevent the most expensive winter failures.

What Ottawa Homeowners Say

General attribution only — no names, no ratings

Real sentiments from the kinds of jobs we handle across the city.

Our basement backed up two springs in a row. They installed a backwater valve, handled the City permit and inspection, and did the rebate paperwork for us. No backup since.

Homeowner, Alta Vista

Water heater died on a Friday in January. They sized a new one, brought the venting up to code, and hauled the old tank away. Clear written price before they touched anything.

Homeowner, Barrhaven

A pipe froze in our 1950s bungalow. They thawed it safely, found a hairline crack from the freeze, and fixed it — then showed me exactly where to add insulation.

Homeowner, Old Ottawa South

We kept snaking the same sewer line every year. They camera-inspected, found root intrusion, and relined it without tearing up the driveway. Wish we'd done it sooner.

Homeowner, Westboro

Straightforward faucet and toilet job, but what stood out was the written quote and the tidy work. No surprises on the invoice.

Homeowner, Kanata

They talked me through the sump pump options honestly, including a battery backup, and didn't upsell past what my basement needed.

Homeowner, Orléans

Booked an assessment, got a fixed price in writing, and the number on the invoice matched. That's rarer than it should be.

Local Property Manager, Nepean
Frequently Asked Questions

Straight answers on permits, pricing, and rebates

Do I need a permit for plumbing work in Ottawa?
Under the Ontario Building Code, a plumbing permit is required for new fixtures, relocated fixtures, adding plumbing to a new room (like a basement bathroom), drainage changes, and sewer work. Backwater valves require a permit and inspection. Like-for-like water-heater replacement in the same spot may or may not need one depending on specifics. Where a permit applies, we handle the City of Ottawa application and inspection.
How much does a plumber cost in Ottawa?
Based on published 2026 Ottawa-market pricing, a service call or diagnostic typically runs $89 to $149, most common repairs $150 to $500, drain cleaning $189 to $425, and a tank water-heater replacement $1,800 to $3,200 installed. These are indicative ranges describing the market; your price is the written, fixed-price quote you receive after an on-site assessment.
What is the RPPP rebate and how much can I get?
Ottawa's Residential Protective Plumbing Program rebates flood-prevention upgrades: up to $2,500 for a backwater valve, up to $1,500 for a sump pump, and up to $5,000 total for a combined project, plus support for foundation-drain disconnection. Your home must connect to the City sewer, the work must be permitted and pass inspection, and you apply within 12 months of completion. We handle the paperwork on eligible jobs.
How much does a backwater valve cost in Ottawa?
Standard installation is indicatively $2,500 to $3,800, or $3,500 to $5,000 in a finished basement, based on published Ottawa-market pricing. With the RPPP rebate of up to $2,500, your net cost can be substantially lower. We provide guaranteed pricing including the rebate calculation in your written quote.
My pipes froze — what should I do right now?
Shut off your main water supply, open the nearest faucet to relieve pressure, and apply gentle heat (a hair dryer or heating pad on low) starting near the faucet. Never use an open flame. If you can't locate or reach the frozen section, or if a pipe has already burst, call a professional plumber immediately — frozen pipes often burst as they thaw.
Do you offer emergency plumbing service?
Yes. Burst or frozen pipes, active flooding, sewage backups, and total loss of water are genuine emergencies where fast response limits damage. Call us and describe the situation. Emergency and after-hours work typically carries a premium over scheduled daytime service, which we'll make clear up front.
Should I replace my water heater with tank or tankless?
It depends on your household's hot-water demand, fuel type, venting, and budget. Indicatively, tank replacement runs $1,800 to $3,200 installed and tankless $4,500 to $7,500 installed based on published Ottawa-market pricing. Tankless costs more up front but heats on demand. We size and recommend based on your actual usage during the on-site assessment.
Why does my basement drain keep backing up?
Recurring backups in Ottawa often trace to root intrusion in an aging sewer lateral — common on mature, tree-lined streets — or to inadequate flood protection during heavy melt or storms. A camera inspection shows the real cause. Depending on findings, hydro-jetting, relining, or a backwater valve addresses it properly rather than clearing the same clog repeatedly.
How deep is the frost line in Ottawa and why does it matter?
In the Ottawa–Gatineau region the frost line is commonly cited around 1.5 metres (about 5 feet) — deeper than the roughly 1.2 metres typical in the GTA. It matters because buried water and sewer lines must sit below it to avoid freezing and frost heave, which affects how below-grade plumbing work is planned and priced.
Do you handle the permit and City inspection for me?
Yes. Where the Ontario Building Code requires a permit — new or relocated fixtures, drainage or sewer changes, backwater valves, and most applicable installations — we manage the City of Ottawa application through the online portal, book the inspection, and see it through to a pass.
Is the quote a fixed price or an estimate?
It's a written, fixed-price quote provided after an on-site assessment, with exclusions (permits at cost, HST, disposal, potential code upgrades) stated plainly. Indicative ranges on this page are for budgeting only. No work proceeds until you approve the written quote.
What does an on-site assessment cost?
Assessments are offered at no cost and no obligation. A plumber inspects the actual conditions so we can give you an honest, firm price rather than a phone guess. You're under no obligation to proceed after receiving your written quote.
Do you provide a warranty?
Yes. A written warranty and job documentation are handed over on completion and available on request. Nothing about your job lives only in memory — you get it on paper.
What areas around Ottawa do you serve?
We cover Ottawa and surrounding Ontario communities — from Centretown, the Glebe, and Westboro through Barrhaven, Kanata, Stittsville, Orléans, and out to Manotick, Greely, Carp, and Richmond. We serve Ontario communities only; if you're just outside our list, call and ask.
Book Your Assessment

Get a written, fixed-price quote

Book an on-site assessment — no cost, no obligation. Call or send the form and we'll confirm a visit window, usually the same business day.

Call a plumber (613) 324-9141 Emergency or scheduled — describe the problem and we'll tell you what's next.

On-site assessment

No cost, no obligation. A plumber inspects the real conditions before any price is committed.

Service area

Ottawa and surrounding Ontario communities — Barrhaven, Kanata, Orléans, Nepean, Stittsville and more.

What you'll get

A written scope, a fixed price, and a written warranty with documentation on completion.

Flood-prevention rebates

We handle RPPP rebate paperwork, permits, and inspections on eligible backwater-valve and sump work.